Customised training

PIAC’s training workshops can be tailored to meet your particular requirements and can be delivered in-house.

Choose from an existing workshop or we will work with you to design a workshop based on your needs. Between 10 and 25 participants can be accommodated in each course, (12 to 20 preferred).



Which workshops can be customised?

You have 2 choices:


Choose from PIAC’s public workshop list and pay a set daily fee (see below).

  • Advocacy Strategies
  • Advocacy Skills
  • Advanced Media Skills
  • Advanced Negotiation Skills

All costs include:

  • Consultation to determine your training needs and outcomes
  • Design and delivery of a training program to match your needs
  • Customised learning activities that will be relevant for your participants
  • 20 copies of a comprehensive package of materials (extra copies up to 25 participants – $50 extra)
  • A collated summary of participant evaluations

Cost per day
Full-day rate

Cost per day
Half-day rate
Government and private for-profit organisations $4,450 + GST $3,050 + GST
Government funded training for community/NGO’s
(23% discount)
$3,400 + GST $2,350 + GST
Non-profit community and NGO’s
(46% discount)
$2,350 + GST $1,300 + GST


The above costs include travel within Sydney metropolitan area. Outside Sydney, travel costs apply and can be quoted on request. Cost assumes training presented during business hours. After hours and weekends are subject to negotiation and are charged at a higher rate.

  • Advanced Media Skills

$4450 per day plus GST. The maximum number of participants is 10. Unfortunately no discounts are available as PIAC pays external facilitators to present this training.


Design your own workshop by selecting a combination of the modules listed below.

For example, lobbying, negotiation and media skills make up an effective one-day program on advocacy skills. PIAC can also develop new training to meet your needs, based around our areas of expertise and experience. Please get in touch to talk through your options and costs.

Introduction to advocacy

  • Definitions and types of advocacy
  • Key issues and principles in advocacy
  • Advocacy strategies: communication, bureaucratic, political, legal and media

Working systems

  • Overview of government
  • Legislative and policy processes
  • Having a say in decision-making
  • Working with formal decision-makers

Being an effective community or consumer representative on boards and committees

  • Representation, role and rights
  • Goals
  • Issues for community/consumer representatives on boards and committees
  • Planning effective meetings

Negotiation skills

  • ‘Principled’ or ‘interest based’ negotiations (the ‘Getting to Yes’ approach)
  • Planning negotiation
  • Using emotions in negotiation
  • Steps in negotiation
  • Dirty tricks.

Lobbying skills

  • Determining the decision makers: lobbying targets
  • Allies and opponents, goals, lobbying kit and follow up
  • Lobbying tips and strategies
  • Planning an effective delegation.
  • Framing your issue.

Media skills

  • Tips for working with the media
  • Planning your media message
  • What makes a good story?
  • Managing Interviews
  • Developing effective media releases.

Elements of Campaigning

  • Planning an advocacy campaign using PIAC’s ‘Model of Campaigning’.


  • Overview of structure, operations and powers of three levels of government in Australia and how to access them
  • Key elements in elections and voting.

Protecting human rights

  • Understanding human rights
  • International human rights systems
  • Human rights protection in Australia
  • Gaps in human rights protection
  • Models of Human Rights protection
  • The arguments for formal human rights protection.

Want to arrange a workshop or get more information?

To discuss your training needs, obtain a quote or read references from previous PIAC training clients, please contact PIAC Senior Training Officer, Sarah Ludowici.


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