C2 - windfarm Flickr mollybob

Energy + Water

The Energy + Water Consumers' Advocacy Program (EWCAP) is focused on the interests of resdiential users of electricity, gas and water. Read more 

Latest News

Electricity reform welcome: consumers need to retain a strong voice in electricity price-setting 20 Jun 2017

The Public Interest Advocacy Centre (PIAC) has welcomed the Australian Government’s proposed reforms to reduce electricity bills, and emphasised the importance of consumers retaining a seat at the table in electricity network price determinations. ‘For too long Network businesses have...

Origin announces price hikes, as report shows families are sacrificing meals and GP visits to pay bills

17 Jun 2017

No time to waste: act on Finkel to reduce electricity prices

16 Jun 2017

Electricity price rises approaching 20% highlight the urgent need for the Commonwealth to support the recommendations of the Finkel review,...

Finkel review: mixed news for consumers

9 Jun 2017

The highly anticipated Finkel review into the security of the national electricity market is a mixed bag for consumers, with...

Finkel puts energy security centre stage - but what about the cost?

9 Jun 2017

About this project

The Energy + Water Consumers’ Advocacy Program (EWCAP) represents the interests of residential consumers of electricity, gas and water in New South Wales. 

EWCAP works to enable all residential consumers, especially low-income and vulnerable households, to have access to affordable and sustainable utility services. That’s why EWCAP advocates for government policies and industry practices that minimise financial hardship and disconnections, as well as best-practice consumer protections and equitable assistance measures.

The team engages with community organisations, consumer advocates, state and federal governments, regulators and industry stakeholders within the National Energy Market (NEM). It receives policy input from a community-based reference group whose members include key representatives from various welfare organisations.