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Energy + Water

The Energy + Water Consumers' Advocacy Program (EWCAP) is focused on the interests of resdiential users of electricity, gas and water. Read more 

Latest News

Households facing 'price spike' as regulator loses key court case 25 May 2017

‘A federal court has blocked efforts to cut power price rises which will leave households facing a ‘price spike’ that could run into hundreds of dollars a year, one consumer group has warned.’

Electricity prices to rise following disappointing court decision

24 May 2017

Electricity bills in Sydney, and possibly other parts of New South Wales, will rise above current levels following a decision...

Nine News: Soaring Electricity Prices

27 Apr 2017

PIAC’s Craig Memery explains how you can save money on your electricity bills. 

Welcome news: ACCC review into electricity retail margins

28 Mar 2017

PIAC has welcomed the Federal Government’s announcement of a review into retail electricity prices in the National Energy Market, to...

Households abandoning the grid have 'lost faith'

21 Mar 2017

About this project

The Energy + Water Consumers’ Advocacy Program (EWCAP) represents the interests of residential consumers of electricity, gas and water in New South Wales. 

EWCAP works to enable all residential consumers, especially low-income and vulnerable households, to have access to affordable and sustainable utility services. That’s why EWCAP advocates for government policies and industry practices that minimise financial hardship and disconnections, as well as best-practice consumer protections and equitable assistance measures.

The team engages with community organisations, consumer advocates, state and federal governments, regulators and industry stakeholders within the National Energy Market (NEM). It receives policy input from a community-based reference group whose members include key representatives from various welfare organisations.

Training