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Energy + Water

The Energy + Water Consumers’ Advocacy Program (EWCAP) works to ensure all New South Wales households have access to affordable and sustainable energy and water services. Read more 

Latest News

Struggling families cut off from utilities being pushed further into debt, new report shows 22 Nov 2018

‘Struggling families without electricity are cutting back on groceries, maxing credit cards, ­delaying medical appointments and even getting loans from pawnbrokers to get reconnected to the grid.’ ‘A new report on electricity, gas and water disconnections has found utility companies...

Report: Utility disconnections hitting struggling families hardest

22 Nov 2018

A new report on electricity, gas and water disconnections has found disconnecting people from utilities because they can’t afford to...

NSW solar scheme welcome news for some low-income households

3 Oct 2018

PIAC’s Energy + Water Consumer Advocacy Program (EWCAP) has welcomed the New South Wales Government’s efforts to help households with...

Engaging with consumers: How do the energy distributors stack up?

18 Sep 2018

Essential Energy has come out on top in PIAC’s first formal evaluation of the consumer engagement practices for the three...

AEMC mulls rule change to boost 'demand response' in National Electricity Market

6 Sep 2018

‘The Australian Energy Market Commission is mulling a rule change that would accelerate the growth of demand response – an...

About this project

The Energy + Water Consumers’ Advocacy Program (EWCAP) works to ensure all New South Wales households have access to affordable and sustainable energy and water services.

The team engages with community organisations, consumer advocates, state and federal governments, rule-makers, regulators, ombudsmen and industry stakeholders, and receives policy input from a community-based reference group.

EWCAP is funded by the NSW Government Department of Resources and Energy.

Training

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