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Energy + Water

The Energy + Water Consumers’ Advocacy Program (EWCAP) works to ensure all New South Wales households have access to affordable and sustainable energy and water services. Read more 

Latest News

‘Penalties masquerading as discounts’: Time’s up for energy bill rort 20 Feb 2019

Energy retailers are set to be banned from using controversial billing practices under a crackdown on so-called discounts that consumer rights advocates say are “exploitative”. The federal government this week directed the energy regulator to look into unfair electricity and...

No interest loan plan puts roof-top solar within reach of struggling households

11 Feb 2019

PIAC’s Energy + Water Consumer Advocacy Program (EWCAP) has welcomed the New South Wales Government’s commitment to provide no-interest loans...

Energy users could be paid to reduce use

5 Feb 2019

‘Consumers could be paid for reducing the amount of electricity they use to help the grid during peak demand in...

Struggling families cut off from utilities being pushed further into debt, new report shows

22 Nov 2018

‘Struggling families without electricity are cutting back on groceries, maxing credit cards, ­delaying medical appointments and even getting loans from...

Report: Utility disconnections hitting struggling families hardest

22 Nov 2018

A new report on electricity, gas and water disconnections has found disconnecting people from utilities because they can’t afford to...

About this project

The Energy + Water Consumers’ Advocacy Program (EWCAP) works to ensure all New South Wales households have access to affordable and sustainable energy and water services.

The team engages with community organisations, consumer advocates, state and federal governments, rule-makers, regulators, ombudsmen and industry stakeholders, and receives policy input from a community-based reference group.

EWCAP is funded by the NSW Government Department of Resources and Energy.

Training

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