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Energy + Water

The Energy + Water Consumers' Advocacy Program (EWCAP) is focused on the interests of resdiential users of electricity, gas and water. Read More

Latest News

Welcome news: ACCC review into electricity retail margins 28 Mar 2017

PIAC has welcomed the Federal Government’s announcement of a review into retail electricity prices in the National Energy Market, to be undertaken by the Australian Competition and Consumer Commission (ACCC). PIAC has repeatedly called for a review into retail prices...

Households abandoning the grid have 'lost faith'

21 Mar 2017

Consumers should benefit from Desalination Plant savings

17 Nov 2016

The Independent Pricing and Regulatory Tribunal (IPART) is reviewing the Sydney Desalination Plant pricing proposal for 2017- 2022. The desalination...

PIAC to intervene for consumers in electricity price case

10 Nov 2016

PIAC has been granted leave to intervene in the long-running legal wrangle in relation to the setting of electricity network...

Electricity price win for South Australian consumers

28 Oct 2016

The Public Interest Advocacy Centre and South Australian Council of Social Service have welcomed today’s decision by the Australian Competition...

About this project

The Energy + Water Consumers’ Advocacy Program (EWCAP) represents the interests of residential consumers of electricity, gas and water in New South Wales. 

EWCAP works to enable all residential consumers, especially low-income and vulnerable households, to have access to affordable and sustainable utility services. That’s why EWCAP advocates for government policies and industry practices that minimise financial hardship and disconnections, as well as best-practice consumer protections and equitable assistance measures.

The team engages with community organisations, consumer advocates, state and federal governments, regulators and industry stakeholders within the National Energy Market (NEM). It receives policy input from a community-based reference group whose members include key representatives from various welfare organisations.