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Energy + Water

The Energy + Water Consumers’ Advocacy Program (EWCAP) works to ensure all New South Wales households have access to affordable and sustainable energy and water services. Read more 

Latest News

AER decision a missed opportunity to reduce energy bills 1 May 2019

PIAC’s Energy + Water Consumers’ Advocacy Program (EWCAP) has said that the Australian Energy Regulator’s (AER) final determination on Default Market Offer (DMO) prices, issued this week, is a lost opportunity to deliver fairer retail bills for NSW consumers. ‘While...

Electricity determination important step to keep energy prices down for NSW

30 Apr 2019

The Australian Energy Regulator’s revenue determination for the period 2019-2024, announced today, represents a fair outcome for NSW consumers, and...

‘Penalties masquerading as discounts’: Time’s up for energy bill rort

20 Feb 2019

Energy retailers are set to be banned from using controversial billing practices under a crackdown on so-called discounts that consumer...

No interest loan plan puts roof-top solar within reach of struggling households

11 Feb 2019

PIAC’s Energy + Water Consumer Advocacy Program (EWCAP) has welcomed the New South Wales Government’s commitment to provide no-interest loans...

Energy users could be paid to reduce use

5 Feb 2019

‘Consumers could be paid for reducing the amount of electricity they use to help the grid during peak demand in...

About this project

The Energy + Water Consumers’ Advocacy Program (EWCAP) works to ensure all New South Wales households have access to affordable and sustainable energy and water services.

The team engages with community organisations, consumer advocates, state and federal governments, rule-makers, regulators, ombudsmen and industry stakeholders, and receives policy input from a community-based reference group.

EWCAP is funded by the NSW Government Department of Resources and Energy.

Training

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