Media releases

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NSW solar scheme welcome news for some low-income households

October 3, 2018

PIAC’s Energy + Water Consumer Advocacy Program (EWCAP) has welcomed the New South Wales Government’s efforts to help households with low incomes access rooftop solar systems through their $15 million solar program, announced on Friday. ‘This initiative recognises that removing … read more

Calls for greater transparency and accountability for secret ‘STMP’ policing policy and its impact on young people

September 21, 2018

PIAC has welcomed calls by a NSW Parliamentary Committee for greater transparency and accountability in relation to the way the NSW Police Force applies the Suspect Targeting Management Plan (STMP) to children and young people. The STMP is a secret … read more

Banking Royal Commission hears: TAL refuses to pay cancer claim and cancels income protection policy because of visits to psychologist

September 14, 2018

Unfair and discriminatory treatment by insurance companies has been under the spotlight at the Banking Royal Commission, with insurance company TAL being grilled in relation to their treatment of a client who made a claim for income protection while being … read more

Banking Royal Commission: insurers must end mental health discrimination

September 10, 2018

PIAC has called for urgent action by insurers to make policies and practices fair for people who have experienced a past or current symptom of a mental health condition, on the first day of the Banking Royal Commission’s hearings in … read more

NSW Government announces additional funding for community legal centres

August 1, 2018

PIAC has welcomed the release of the Cameron Review of Community Legal Centre Services and the response by the NSW Government, announced today by NSW Attorney General, Mark Speakman. PIAC CEO Jonathon Hunyor said ‘The Review is a very strong … read more

ACCC review confirms electricity market not working for consumers

July 11, 2018

The Public Interest Advocacy Centre (PIAC) has called on Australian governments to take strong action to bring down electricity prices and restore consumer confidence following the release of the Australian Competition and Consumer Commission’s (ACCC) Retail Electricity Pricing Inquiry Final … read more

In the picture: TV networks to make sure Deaf community included in major announcements

June 15, 2018

Members of the Deaf community will now be able to take in major public broadcasts at the same time as family, friends and colleagues via Auslan interpretation, following a settlement between Deaf Australia and commercial television networks. Free TV, the … read more

New report calls for urgent reform to standard of care in immigration detention

June 13, 2018

A new report highlighting a lack of basic medical care provided to asylum seekers in Australia’s onshore immigration detention centres, has called for urgent legislation and practical measures to ensure that asylum seekers receive the same health care as the … read more

Time to end mental health discrimination by insurers: submission to the Banking Royal Commission

May 16, 2018

PIAC’s submission to the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry has highlighted widespread, systemic discrimination by insurers on the basis of mental health. PIAC has been working with beyondblue, Mental Health Australia and Victoria … read more

Blind consumers launch discrimination case re CBA’s ‘nightmare’ EFTPOS machines

March 16, 2018

The Commonwealth Bank is facing disability discrimination cases in relation to their touchscreen ‘Albert’ EFTPOS machines after two consumers launched matters in the Federal Circuit Court, represented by PIAC, with the support of the Grata Fund. The consumers, Graeme Innes … read more


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