consumer protection

Submission to 2015 Retail Competition Review Consultation Paper

This submission responded to the Australian Energy Market Commission’s (AEMC) Consultation Paper for its 2015 Retail Competition Review (the Consultation Paper).

Licensing the public good

Sydney Water’s regulatory framework includes matters related to the provision of an essential service, water conservation, environmental impacts and customer protections.

Prepayment for electricity

This submission responded to the Energy and Water Ombudsman NSW’s (EWON) Prepayment Meters Discussion Paper.

Customer access to information about their energy consumption

A joint short submission with the Alternative Technology Association, Uniting Care Australia and CHOICE welcoming this rule change proposal which will, among other changes, clarify customer access

Expanding competition in metering and related services rule change

Letter in support of the joint submission made by the Alternative Technology Association and other consumer organisations (including PIAC) on the Consultation paper for the Expanding Competition in

Restraint in the face of uncertainty

This submission responded to the Independent Pricing and Regulatory Tribunals’ (IPART) Draft Report, Changes in regulated retail gas prices from 1 July 2014.

Re: Application for Merger Authorisation of Macquarie Generation

This submission addresses the Australian Competition Tribunal’s consideration of an application by the energy retailer AGL to acquire Macquarie Generation from the NSW Government.

Let's be clear

This submission responds to the Australian Energy Market Commission’s (AEMC) Consultation Paper, National Energy Retail Amendment (Retail price variations in market retail contracts) Rule

Submission to Urban Water Regulation Review Position Paper

This submission responds to the NSW Department of Finance and Services’ Position Paper, Urban Water Regulation Review (the Position Paper).

The opening act

This submission responded to the pricing proposals submitted by the three NSW electricity distribution networks (DNSPs) (Essential Energy, Endeavour Energy and Ausgrid) to the Australian Energy

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