Well connected [20]: Alternative formats available on request to PIAC - Contact PIAC Title:Well connected [20]:Subtitle:the newsletter of the Utility Consumers' Advocacy Program (UCAP).Author(s):Public Interest Advocacy Centre (PIAC). Utility Consumers' Advocacy Program (UCAP). Publication Date:10 May 2004Publication Type:Journal/NewsletterKeywords:utilitiesProject:Energy + Water Facebook Twitter LinkedIn Shares