Well connected [16]: Alternative formats available on request to PIAC - Contact PIAC Title:Well connected [16]:Subtitle:the newsletter of the Utility Consumers' Advocacy Program (UCAP).Author(s):Public Interest Advocacy Centre (PIAC). Utility Consumers' Advocacy Program (UCAP). Publication Date:31 Dec 2003Publication Type:Journal/NewsletterKeywords:utilitiesProject:Energy + Water Facebook Twitter LinkedIn Shares