On good terms:
submission to IPART's Review of the Customer Contract fro Hunter Water
- Title:
- On good terms:
- Subtitle:
- submission to IPART's Review of the Customer Contract fro Hunter Water
- Author (personal):
- Hodge, Carolyn
- Publication date:
- 17 Nov 2010
- Publication type:
- Submission
- Physical description:
- 9 p.
- Keywords:
- utilities, pricing, consumer protection, water supply
- Campaign:
- Record number:
- 912
Alternate formats available on request to PIAC - Contact PIAC
Abstract
PIAC’s submission addresses the review of the Customer Contract for Hunter Water Corporation being undertaken by the Independent Pricing and Regulatory Tribunal (IPART). IPART’s Issues Paper on the review notes that ‘the Customer Contract is to define the relationship between Hunter Water and its customers’. PIAC’s submission discusses opportunities to improve this relationship through strengthened consumer protections and more transparent delivery of information.
