Smart Meter Customer Protection and Safety Review - Draft Policy Paper One
- Title:
- Smart Meter Customer Protection and Safety Review - Draft Policy Paper One
- Author (corporate):
- Consumer Action Law Centre et al.
- Publication date:
- 30 Sep 2009
- Publication type:
- Submission
- Physical description:
- 20 p.
- Keywords:
- utilities, pricing, consumer protection, energy, electricity
- Campaign:
- Record number:
- 836
Alternate formats available on request to PIAC - Contact PIAC
Abstract
This paper represents the joint submission of a number of community and consumer organisations to the Council of Australian Governments (COAG) Ministerial Council on Energy (MCE) Smart Meter Customer Protection and Safety Review - Draft Policy Paper One. The paper argues that a number of amendments will be required to the proposed National Energy Customer Framework to ensure that consumers experience the benefits of smart meters and that existing consumer protections are not eroded by the new technology.
